Web knowledge scales the pattern

Outcome

Attendees understand why a web source becomes a durable knowledge base when a single file is too static or too narrow.

Use a public page when

  • the information already lives on the web
  • updates happen outside the class repo
  • attendees need a realistic grounding example

Watch for these issues

  • navigation clutter
  • content that is too promotional
  • pages with weak factual structure

Public page

Index content

Create knowledge source

Test grounded questions

NoteDesign principle

Pick pages with stable factual content, not flashy landing pages. The cleaner the page, the easier it is to explain the result.

Good demo prompts

  • What does this page say about the service scope
  • Summarize the key facts in five bullets
  • What information is still missing for a customer decision
Back to top